Digital Campaign Manager

Role Purpose

Bolster is looking for a champion Digital Campaign Manager to work alongside our team of deep, solutions-based digital media performance specialists undertaking planning, implementing, and analysing digital campaigns.

Our Campaign Managers are a key part of the Media Team, helping to service our top-tier clients as well as mentoring a Campaign Coordinator/Assistant. They are integral to the success of the client's campaign and are the knowledge base for all digital performance and consumer marketing between the client and Bolster. Their goal is to meet both internal Bolster and client KPIs, making sure the relationship is productive, healthy and efficient. Tasks may involve digital campaign implementation, reporting, client management and media planning.

OK, I’m sold - but what even is a Bolster?

We’re a digital marketing and culture agency first and foremost - but we’re also a culmination of a love of music and entertainment, and a curious passion for data and tech.

That love for music and entertainment underpins everything we do and is the reason we’re here. It’s probably the reason you might apply for this job, too!

We began in 2015 as the digital plug-in for Australia’s entertainment industry, offering new ad-tech solutions to an industry whose idea of marketing at the time was slapping a street poster on a wall and sending out some #thoughtsandprayers.

With its specialism in music, events and entertainment, in a short space of time, Bolster Group has become a strategic digital, creative and product partner to many amazing brands, artists and events such as Splendour In The Grass, Bluesfest, Falls, Laneway Festival, Billie Eilish, Elton John, CMC Rocks, The Strokes, Lorde, Gorillaz.

What You’ll Be Doing:

• Work with Meta Ads Manager, TikTok Ads, Spotify Ads Studio, Snapchat Ads, Google, Campaign Manager 360, Google GA4 and other necessary platforms to produce and manage successful campaigns

• Work with a diverse team with knowledge spanning the music, film, arts and youth culture industries. You’ll also get to work across departments developing ideas with programmers, developers, content creatives, festival activation crew members, data analytics lovers and business growth experts.

• Create digital marketing campaigns from start to finish. You get to see and own the whole process from media planning, creative strategy, data analysis, implementation, optimisation and future-proofing knowledge.

• Maintain and develop your Digital Performance Marketing skills in a unique space where we live to hack traditional techniques and platform mechanics.

• Participate in data-research projects that lead to ground-breaking white papers, thought leadership and public-facing initiatives.

• Experiment with new media, new platforms, new strategic plays and new product hacks to build the kind of digital performance marketing campaigns that you’ve always dreamed of.

• Work closely with your Client Lead to manage client relationships, including client onboarding, WIPs and debriefing

About You:

• Experience in a digital / marketing / media / advertising environment

• Interest in culture marketing & events (direct work experience desirable but not necessary)

• Paid experience in at least 5 of the following tasks: Channel planning, Ad copy writing, Concept ideation, End-to-end campaign management, Account management and client communications, Reporting and insight writing, Data visualisation, Campaign optimisation

• Experience and knowledge working with at least 5 of these platforms: Meta Business Manager, Google Ads, Snapchat Ads, TikTok Ads, Spotify Ad Studio, Twitter Ads, Google Campaign Manager 360 or similar, Google Analytics GA4, Google Tag Manager, Whatagraph or similar automated reporting software

• Experience managing an employee (desirable)

• Ability to be analytical and create actionable insights based on data, yet operate strategically, with an understanding of the ‘big picture’

• Strong client-facing skills: understanding client needs, maintaining relationships, building partnerships

• Enthusiastic and confident ability to interact well with people on a personal and professional level

• Superior time management and organisational skills

• Strong Excel/Sheets experience in data analysis

• Strong attention to detail

Our Culture

How would we describe it? A workplace where people genuinely like each other. Where you can be your true self. Where people are acknowledged and respected for the great work they do. Where triumphs are celebrated as a group and problems are solved collectively. Where there are good vibes only and a zero-tolerance approach to toxicity. We’re pretty proud of the culture we’ve built here, and we all work really hard to maintain it. The no d***heads policy has been enforced from day one, and it’s served us pretty well.

What you can expect from us:

• Support, guidance, and growth including an annual learning and development budget and regular 'Bolster Uni' sessions

• Interesting, exciting, and challenging work

• Flexible working model - work remotely from anywhere, and in the office

• Wellness Perks - free Smiling Mind subscription, Class Pass credits, access to EAP

Opportunities to get to know your teammates with free tickets to events and regular team gatherings

• Progression – you decide how high you fly. Make things happen and we’ll make sure you get where you’re going.

We believe diversity of thought, skills, experiences, and backgrounds create more effective and successful teams. We promise equal opportunity for all applicants, irrespective of gender, age, ethnicity, cultural background, race, disability, or sexual orientation.

We've seen the research that women and other people in underrepresented groups tend to only apply when they tick all of the role requirement boxes. If you don’t tick all these boxes, please don’t rule yourself out. If you are excited about this role, we would love to hear from you!